Customer Care - Reservations, Passenger Services

We advise that you book well in advance to avoid disappointments.
Please note that reservation enquiries will only be attended to during working hours, i.e. 07:30 – 17:00hrs (Tanzanian or Zambian Local Time) from Monday to Friday.

For journeys originating from Tanzania, please contact the following:

DAR ES SALAAM STATION

Head Commercial Services, Tanzania Region, Mr Hemed Msangi (Responsible for Marketing in Tanzania) +255 713 225 292; Email: hmsangi2002@yahoo.com; or hc@tazara-tcpc.co.tz.

Senior Passenger Services Officer: Benson Magoha +255 784 988 952; Email: bmfalamagoha.bm@gmail.com

Station Master: Ms Maneno +255 787 099 064; +255 717 099 067

MBEYA STATION

Station Master: +255 713 751 178; +255 782 041 515

Chief Booking Clerk: Mr Abdallah Shaban +255 694 084 185

MLIMBA STATION

Station Master: Alex Mhini, +255 718 852 007

MAKAMBAKO STATION

Station Master: Brian Edward, +255 676 463 051

For journeys oringinating from Zambia, please contact the following:

NDOLA: Minet House, Buteko Avenue, Next to Zesco

Head Commercial Services, Zambia Region (Responsible for Marketing in Zambia and Congo): Mr Samuel Sholobela +260 978 475543; Email: samuel.sholobela@tazarasite.com

Passenger Booking Office

Phales Lungu

Email: phaleslungu50@gmail.com

WhatsApp: +260 974 336108

LUSAKA: TAZARA House, Dedani Kimathi Road, Kamwala (Near Intercity Bus Terminal)

Passenger Booking Office

Maxwell Nkandu

Email: nkandumaxwell77@gmail.com

WhatsApp: +260 978 317487

NEW KAPIRI MPOSHI STATION

Passenger Booking Office

Richard Sichela