If you have inquiries to make on passenger services, please note the following:
- Reservation enquiries will only be attended to during working hours, i.e. 07:30 – 17:00hrs (Tanzanian or Zambian Local Time) from Monday to Friday.
- It is recommended that you make your reservation at least one week before the day of travel. We permit the purchase of tickets on the actual day of travel.
For journeys originating from Tanzania, please contact the following:
DAR ES SALAAM STATION
- Head Commercial Services, Tanzania Region, Mr Hemed Msangi (Responsible for Marketing in Tanzania) +255 713 225 292; Email: hmsangi2002@yahoo.com; or hc@tazara-tcpc.co.tz.
- Senior Passenger Services Officer: Benson Magoha +255 784 988 952; Email: bmfalamagoha.bm@gmail.com
- Station Master: Ms Walivyo Maneno +255 787 099 064; +255 717 099 067
MBEYA STATION
- Station Master: +255 713 751 178; +255 782 041 515
- Chief Booking Clerk: Mr Abdallah Shaban +255 694 084 185
MLIMBA STATION
- Station Master: Alex Mhini, +255 718 852 007
MAKAMBAKO STATION
- Station Master: Brian Edward, +255 676 463 051
For journeys oringinating from Zambia, please contact the following:
NDOLA: Minet House, Buteko Avenue, Next to Zesco
- Head Commercial Services, Zambia Region (Responsible for Marketing in Zambia and Congo): Mr Samuel Sholobela +260 978 475543; Email: samuel.sholobela@tazarasite.com
- Passenger Booking Office: Phales Lungu; Email: phaleslungu50@gmail.com ; WhatsApp: +260 974 336108
LUSAKA: TAZARA House, Dedani Kimathi Road, Kamwala (Near Intercity Bus Terminal)
- Passenger Booking Office: Maxwell Nkandu; Email: nkandumaxwell77@gmail.com; WhatsApp: +260 978 317487
NEW KAPIRI MPOSHI STATION
- Passenger Booking Office: Richard Sichela; Email: richardsichela2@gmail.com; WhatsApp: +260 977 477488
MPIKA STATION
- Passenger Booking Office: Nchimunya Mbala; Email: nchimunyambala14@gmail.com; WhatsApp: +260 760 834440
KASAMA STATION
- Passenger Booking Office: Hellen Lubemba; Email: newtonchila@gmail.com; WhatsApp: +260 979 978417
NAKONDE STATION
- Passenger Booking Office: Wesley Mutambo; Email: wesleymutambo1986@gmail.com; WhatsApp: +260 975 062111
If for some reason you cannot be satisfactorily assisted by any of the above, please contact:
Marketing Manager, Head Office, Mr. Peter Sichinga: Email peter.sichinga@tazarasite.com; sichingapeter2@gmail.com or WhatsApp: +255 715 508 304.
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